FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Storm v5OS

 
Post new topic   Reply to topic    WeatherBug.com Forum Index -> WeatherBug for Blackberry
View previous topic :: View next topic  
Author Message
calabash
WeatherBug User


Joined: 05 Nov 2009
Posts: 5

PostPosted: Thu Nov 05, 2009 4:50 pm    Post subject: Storm v5OS Reply with quote

Still... cannot "locate me".

I have BB maps installed and it can find me.

GPS is on.

WB elite is just stuck on Locating...

I can press cancel and then get the hard - coded locations that I've set up.

So, while not critical, since I purchased the full version - I'd really like it to work.

What's my next troubleshooting step?
Back to top
View user's profile Send private message
calabash
WeatherBug User


Joined: 05 Nov 2009
Posts: 5

PostPosted: Fri Nov 13, 2009 1:06 am    Post subject: Reply with quote

So.. a tech at WB tried to help me.. and when the troubleshooting steps were complete, abandoned our conversation.

Now, in the above WB Elite thread, I don't have the app at all.

I'm this close to giving up on WB. I've used them on the desktop since they began, but, this is really bad service. Crying or Very sad
Back to top
View user's profile Send private message
eddie
WeatherBug Guru
WeatherBug Guru


Joined: 30 Apr 2008
Posts: 25

PostPosted: Mon Nov 16, 2009 4:19 pm    Post subject: GPS Location Reply with quote

Which version of the application are you seeing the issue on?
Back to top
View user's profile Send private message
calabash
WeatherBug User


Joined: 05 Nov 2009
Posts: 5

PostPosted: Tue Nov 17, 2009 1:40 am    Post subject: Reply with quote

Well. Now I can't say since it's no longer on my Storm.

I had an upgrade available, and I'd only had the app for a short time, so I'm betting I had the version right before the current one.

But now... I have no app and no way to download it w/out paying for it again.

I sent another request to support on Thursday of last week requesting a link to a download location so I could install and then plug in my (thankfully) saved activation code. Still no response.

I hope you can help me. <crosses fingers>

Edit... must have the wrong time zone set up. It's still Monday here...
Back to top
View user's profile Send private message
WxBug-Andy
Site Admin
Site Admin


Joined: 16 Jan 2006
Posts: 266

PostPosted: Tue Nov 17, 2009 3:01 pm    Post subject: Reply with quote

sorry for your troubles....Eddie will definitely be able to help get you back on track.

-A
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    WeatherBug.com Forum Index -> WeatherBug for Blackberry All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
WeatherBug.com topic RSS feed 


Read our Terms of Use. By participating in these discussions you agree to these terms.
© WeatherBug, 2005. All Rights Reserved. Privacy Policy
Powered by phpBB © 2001, 2005 phpBB Group